"To the Prospective Customer:
When my husband and I were starting the process of researching pools we found ourselves overwhelmed. Cement vs. Fiberglass vs. Vinyl liners, Chlorine vs. Saline, kidney shaped vs. rectangular vs. free from, sizes, depths, colors, pumps, heaters, water features, covers, etc.
We searched the internet, talked to friends and neighbors who owned pools, and called dozens of pool contractors to try to get our questions answered. Everyone seemed to have their opinions, but no one seemed to be able to give us any facts or advice based off our particular needs, until we walked into Able Pool & Spa.
We were promptly greeted at the store and asked how we could be helped. When we told the salesperson that we were thinking about getting a pool but didn't know exactly where to start, they started asking questions to get a better idea of what we had in mind.
They didn't try to sell us the biggest, most expensive, or most "tricked out" pool that others had tried to convince us that we needed. They simply tried to get to know us and what would best fit us and our backyard.
They spent hours with us over several visits answering our questions, taking measurements at the house, drawing multiple options of how different pools would look in our yard, explaining how the pool would be installed, and much more…all before a contract was signed.
We never once felt pressured into getting something we didn't want. Others tried to pressure us into getting all the "bells & whistles" when we didn't want them. Able Pool & Spa was different. They simply asked what we wanted and showed us options.
During the installation process, a representative was always available to explain the next step. They kept us well informed of the progress of our pool as well as set backs. We were never left to wonder.
Everyone involved in the process was courteous and professional. Our pool had to be lifted over our house with a crane in order to be installed…a stressful experience to say the least. But Able Pool & Spa handled the situate fabulously, offering reassurance and answers to all our concerns.
The pool, decking, and rock wall extensions were all finished on time. We were even given an instruction session at our home on how to clean and maintain the pool itself, as well as the filtering system, the light controller, and how often to bring a water specimen into the store for testing to keep the mineral balance optimal.
The entire experience was headache free! We are very happy with Able Pool & Spa and continue to buy our pool supplies from them exclusively."